1. Information We Collect
When you use Dr Housing, we collect the following information:
- •Account Information: Name, email address, and phone number when you register.
- •Profile Data: Employment status, job title, and tenant card details you provide.
- •Usage Data: Apartments viewed, saved listings, and booking history.
- •Payment Data: Processed securely via Stripe. We never store your card details.
- •Device Data: Device type, OS version, and app usage analytics.
2. How We Use Your Data
- •To provide and improve the Dr Housing service
- •To process apartment viewing requests and bookings
- •To verify your identity and prevent fraud
- •To send important service notifications
- •To comply with Belgian and EU legal requirements
Our Promise
We never sell your personal data to third parties. Your information is only shared when strictly necessary to operate the service.
3. Data Storage & Security
Your data is stored securely using Supabase, hosted on EU-based servers in compliance with GDPR regulations.
We implement industry-standard security measures including:
- •End-to-end encryption for sensitive data
- •Secure authentication via Supabase Auth
- •Payment processing via PCI-compliant Stripe
- •Row-level security on all database tables
4. Your Rights (GDPR)
As a user in Belgium and the EU, you have the following rights:
- •Access: Request a copy of your personal data
- •Correction: Update inaccurate information
- •Deletion: Delete your account and all associated data
- •Portability: Export your data in a readable format
- •Objection: Object to certain types of data processing
To exercise any of these rights, contact us at privacy@drhousing.be
5. Data Retention
We retain your personal data for as long as your account is active. When you delete your account, all personal data is permanently removed within 30 days. Some data may be retained longer if required by Belgian law.
6. Contact Us
For privacy-related inquiries, contact us at: